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PEAK TRANSPORTATION FREQUENTLY ASKED QUESTIONS
- Do you provide car seats for children?
Due to insurance regulations we require the customer to provide and install their own child seats.
- Do you charge for children?
Yes
- Can we stop at the store on our way into town?
Yes, just ask your driver. There is a charge of $1.00/min on all stops.
- How many bags can we put in the vehicle?
One large bag and one medium sized bag per person.
- Is this a shared Ride?
No, Peak Transportation operates only private vehicles.
- What is the benefit to using your service? I noticed that other companies charge a flat rate.
When you compare our rates to the shared ride rates that most companies offer we are very competitive. The advantage is the comfort. You see, sharing a vehicle means that you have to share the vehicle. This means what might be a 35 minute trip to the airport can become a 1 hour trip with multiple stops before you get to your destination. Additionally, our vehicles are the most comfortable when compared to the standard 15 passenger van used for shared rides.
- What is the vehicle capacity?
Six people with luggage.
- How many skis can I bring?
Up to six pairs.
- Do you allow smoking in the vehicle?
NO, for the breathing comfort of our drivers and guests no smoking is permitted in any vehicle.
- How much time before our flight do we need to leave?
We recommend leaving Park City 2.5 hours before your scheduled departure.
- How long should I expect to wait at the airport?
When you arrive at the airport a driver will be waiting for you in a remote lot. Upon receiving your baggage you should not have to wait more than five minutes for your driver. In extreme winter weather conditions delays are possible.
- How do I find our driver when we arrive?
When you have received all your baggage please call 435-901-4266 and your driver will be dispatched to the terminal and you will be instructed on where to meet your driver.
- Do you do a meet and greet?
No, Peak Transportation does not offer this service.
- Do you offer private vehicles?
Peak Transportation only offers private service.
- Can you provide transportation around town?
Yes, please call 435-901-TAXI (8294)
- Can I pay in cash when I arrive?
Yes, your credit card is only used to guarantee your reservation. If you would like to pay cash please let your driver know.
- What if I need to cancel or change my time?
Peak Transportation maintains a strict 24-hour cancellation policy. Cancellations 24 hours or more before your reservation will be charged a 50% cancellation fee.Cancellations made less than 24 hours prior to your reservation will forfeit full payment. There are no refunds for NO SHOWS.
- What if my flight is delayed?
We will be tracking your flight and will have a driver waiting for you when you arrive.
- What if someone cancels at the last minute?
Your credit card will be charged for the full amount.
- What if we need to add another person?
In most case we can accommodate changes to an existing reservation. Please call 435-901-4266 to change an existing reservation.
- Can I pay in cash when I arrive?
Yes, your credit card is only used to guarantee your reservation. If you would like to pay cash please let your driver know.
- What if I need to cancel or change my time?
Peak Transportation maintains a strict 24-hour cancellation policy. Cancellations 24 hours or more before your reservation will be charged a 50% cancellation fee. Cancellations made less than 24 hours prior to your reservation will forfeit full payment. There are no refunds for NO SHOWS.
- What if my flight is delayed?
We will be tracking your flight and will have a driver waiting for you when you arrive.
- What if someone cancels at the last minute?
Your credit card will be charged for the full amount.
- What if we need to add another person?
In most case we can accommodate changes to an existing reservation. Please call 435-901-4266 to change an existing reservation.
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